Faq

faq

Checkout Frequently Asked Questions !

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Our daily cleaning service operates from 5 am to 12 pm, Wednesday to Monday. Please note that our service is closed on Tuesdays.

Yes, we provide cleaning services for all types of two-wheelers, including bikes and scooters. You can avail our daily cleaning service for thorough and convenient maintenance of your two-wheeler.

To initiate our daily cleaning service within your society or locality, we require a minimum of 10 cars. If you are interested in receiving our service, please provide your name, society name, and FM name via WhatsApp to the following number. We will get in touch with you and your Facility Manager (FM) to discuss and initiate the service within your society.

According to the product manufacturer, the wax polish typically stays on the car exterior for 30 days, considering regular car washes. However, based on customer feedback, we have observed that it can last for more than 2 months, providing lasting protection and shine.

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Both the Basic and Premium packages include wheel cleaning. However, in the basic cleaning service, we avoid splashing water on the wheels to prevent potential activation of sensors within the car. It is recommended to perform pressure washing on wheels, especially for alloy wheels, which is included in our premium package.

To provide our premium package service, we require access to electricity from the customer's premises. This can be obtained directly from the apartment, meter box, or any common point within your society. We have extra-long cables that can be extended up to the 20th floor, ensuring accessibility even if the power source is slightly distant.

Yes, our service follows a prepaid billing cycle of 28 days (approximately 4 weeks). By opting for our service, you can enjoy the convenience of regular car cleaning without the need for frequent bookings.

Within a 28-day billing cycle (approximately 4 weeks), we clean the interior of your car once a week, ensuring a consistent level of cleanliness and maintenance.

We utilize premium microfiber cloth (350 GSM) for a gentle and effective cleaning, foam in hand spray to reduce water hardness and maintain shine on the exterior, and water and bucket for the service.

We offer two types of packages for our daily cleaning service:

  • Basic Package: This package includes daily car exterior washing and weekly interior cleaning, which involves floor mat dusting and interior plastic parts dusting.
  • Premium Package: In addition to the services provided in the Basic Package, the Premium Package includes monthly exterior pressure wash and interior vacuum cleaning, ensuring a more comprehensive cleaning experience.

No, we do not offer paint job services during our doorstep car wash service. If your car requires painting, we suggest taking it to our partner garage, where they can provide the necessary painting services.

No, we do not offer paint job services For the best possible results, we recommend performing the wax polish manually or by hand. This allows us to achieve precise application, even on broad surfaces like the bonnet and doors. While machine polishing can be done, it may result in woolen strands settling on the car surface due to high RPM, which we aim to avoid.during our doorstep car wash service. If your car requires painting, we suggest taking it to our partner garage, where they can provide the necessary painting services.

We have an underbody extension that goes beneath the car without lifting it, effectively removing mud and debris up to 3 inches. We maintain a uniform 50 bar pressure to ensure a thorough cleaning of the underbody, providing optimal results.

The availability of our representatives depends on the time slot you book. We recommend booking slots in advance, especially on weekends or holidays, as these periods tend to have higher demand and limited availability.

No, we use a minimal amount of water during the deep cleaning process, ensuring that your car seats remain dry throughout the service. We prioritize the cleanliness of your vehicle without compromising your comfort.